Training Supervisor

Role Overview

As a Training Supervisor, you will be responsible for leading the learning, development, and professional growth of employees across the organisation. Your primary objective is to ensure that staff possess the knowledge, skills, behaviours, and motivation required to perform their roles effectively and contribute to organisational success.

The role requires a strategic approach to workforce development, identifying current and future skills requirements, designing impactful learning solutions, and fostering a culture of continuous improvement. You will work closely with managers and key stakeholders to ensure training initiatives support business objectives, enhance employee performance, and improve retention.

Key Responsibilities

• Identify learning and development needs through workforce planning, job analysis, performance appraisals, consultation with managers, and collaboration with Human Resources.

• Develop, implement, and continuously improve training and development programmes that meet both organisational and individual needs.

• Collaborate with operational teams, line managers, senior leaders, and HR to ensure training solutions are aligned with business priorities.

• Produce engaging training materials, resources, and in-house learning programmes.

• Design, develop, and deliver a range of digital and e-learning solutions.

• Manage the delivery of training programmes, ensuring a high-quality learning experience and positive outcomes.

• Develop and coordinate induction programmes for new employees, apprentices, and graduate trainees.

• Create individual learning and development plans to support employee growth and career progression.

• Monitor learner progress through regular reviews, assessments, feedback, and discussions with managers.

• Conduct appraisals and provide coaching and guidance to support employee development.

• Ensure all mandatory, statutory, and compliance training requirements are delivered and maintained.

• Evaluate the effectiveness of training programmes using performance measures, feedback, and return-on-investment (ROI) analysis.

• Manage training budgets effectively, ensuring programmes deliver value while remaining within agreed financial parameters.

• Review, adapt, and update training content to reflect operational, technological, and organisational changes.

• Support managers and trainers in addressing specific learning and performance challenges through one-to-one coaching and group interventions.

• Maintain an up-to-date understanding of learning and development best practices, emerging technologies, and industry trends.

• Research and recommend innovative learning methodologies and technologies to enhance workplace learning and employee engagement.

Key Skills and Competencies

• Training delivery and facilitation

• Learning and development programme design

• Coaching and mentoring

• Stakeholder management

• Communication and presentation skills

• Performance management and appraisal techniques

• Budget and resource management

• Data analysis and training evaluation

• E-learning and digital learning development

• Organisational and project management skills

• Problem-solving and continuous improvement

Success Measures

Success in this role will be demonstrated through:

• Improved employee capability and performance.

• Increased training completion and engagement rates.

• Compliance with all mandatory training requirements.

• Positive learner and manager feedback.

• Measurable return on investment from learning initiatives.

• Effective identification and closure of organisational skills gaps.

• Enhanced employee development, retention, and career progression opportunities.

Our Values

Think Customer

Our customer is the focus of everything we do and through them we maximise our reputation and growth.

Speed and Agility

Own it. Be Bold. Take Action. Get it done.

Be Transparent

We are open and honest and act with integrity at all times.

Work Together

We work and collaborate as one team and look out for our fellow colleag­­ues.

Act Responsibly

Fearless in taking accountability, we give responsibility to other and treat everyone with courtesy dignity and respect.

Be Proud

We celebrate our achievements, learn from our experiences, and take pride in all we do.