Ø To provide quotes to customers in a timely manner, ensuring all quotes are sent with the correct and accurate information requested by the customer, including any supporting information

Ø As part of a team, monitor the estimating shared email box and respond to enquiries and requests promptly

Ø Following guidance and in accordance with procedure provide appropriate prices when quoting which win work and make profit for CTS.

Ø Ensure that estimating activity is performed efficiently and to the relevant legal, statutory and customer's requirements, without loss in quality or standards.

Ø Manage the process of annual updating regional rates to reflect pricing changes, as well as amendments to specific customer termed rates which need to be reflected in Netsuite

Ø Work with relevant subcontractors (both within the Group and outside it) to ensure we have access to agreed rates for work CTS subcontract on a regular basis

Ø Ensure all quotes are populated and updated on our CRM system

Ø Manage and record key commercial metrics associated with estimating and quotations including (but not limited to) win rate, reasons for quotes being declined.

Ø Ensure the confidentiality of all customer information obtained or created during the performance of estimating customer quotations.

Our Values

Think Customer

Our customer is the focus of everything we do and through them we maximise our reputation and growth.

Speed and Agility

Own it. Be Bold. Take Action. Get it done.

Be Transparent

We are open and honest and act with integrity at all times.

Work Together

We work and collaborate as one team and look out for our fellow colleag­­ues.

Act Responsibly

Fearless in taking accountability, we give responsibility to other and treat everyone with courtesy dignity and respect.

Be Proud

We celebrate our achievements, learn from our experiences, and take pride in all we do.