Materials Testing Operations Supervisor
Role Purpose
Supervise and coordinate day-to-day field and operational activities within the assigned business unit, ensuring safe, efficient, and compliant delivery of testing services.
Act as the first point of contact for field teams, supporting performance, training, and continuous improvement.
Key Responsibilities
Operational Supervision
Allocate tasks and manage daily workflow for field testing teams to meet client schedules and deadlines.
Monitor progress and resolve operational issues promptly, escalating where necessary.
Quality & Compliance
Ensure all field activities comply with CTS procedures, ISO 17025 standards, and client requirements.
Support internal audits and assist in implementing corrective actions.
Health, Safety & Environment
Promote safe working practices and ensure compliance with HSE requirements during field operations.
Report hazards, incidents, and near misses promptly and support investigations.
People Leadership
Provide guidance, coaching, and support to field technicians and operatives.
Assist with training and competency assessments to maintain high standards.
Equipment & Resources
Ensure field equipment is calibrated, maintained, and available for scheduled work.
Report any equipment faults or resource shortages to the Business Unit Lead.
Customer & Stakeholder Engagement
Act as the on-site point of contact for clients during field operations.
Communicate effectively with clients and internal teams to ensure smooth delivery.
Reporting & Communication
Provide daily and weekly updates on operational performance to the Business Unit Lead.
Communicate effectively with team members and escalate issues when necessary.
Our Values
Think Customer
Our customer is the focus of everything we do and through them we maximise our reputation and growth.
Speed and Agility
Own it. Be Bold. Take Action. Get it done.
Be Transparent
We are open and honest and act with integrity at all times.
Work Together
We work and collaborate as one team and look out for our fellow colleagues.
Act Responsibly
Fearless in taking accountability, we give responsibility to other and treat everyone with courtesy dignity and respect.
Be Proud
We celebrate our achievements, learn from our experiences, and take pride in all we do.
- Department
- CTS Group
- Locations
- Truro
- Yearly salary
- £36,000
Truro
Employee Benefits
-
🏝️ Holiday Purchase Scheme
Ability to purchase extra days holiday -
❤ Westfield Health
Giving you money back towards essential health costs such as optical and dental. Also giving access to a range of health and wellbeing services -
👀 Free Eye Tests
Get a free eye examination and money towards single-vision glasses with Specsavers -
🚗 Car Maintenance Scheme
Includes MOT’s, service, repairs and tyre replacements. -
🚴♀️ Cycle2Work
Save up to 42% on new bikes and accessories from Halfords and pay in installments -
👫 Refer a Friend
Earn rewards for referring a friend or family member to work for us -
👪 Enhanced Maternity and Paternity Leave Packages
Expectant parents can benefit from our Enhanced Maternity and Paternity leave -
💚 Mental Health First Aid support
We have 40 trained Mental Health First Aiders across the Group, giving you support you need, when you need it -
🎉 Perkbox
Get exclusive discounts, cashback and offers
About Construction Testing Solutions
CTS and our range of independent UKAS accredited laboratories provide on-site testing and laboratory services to the construction, quarry products and civil engineering industries across the whole of the UK.
Our purpose-built laboratories are fully equipped to test the mechanical, physical and chemical properties of soils, aggregates, concrete and bituminous materials as well as other construction materials and products.
Our highly-trained technicians and engineers either visit sites and take representative samples for subsequent laboratory testing, or conduct in-situ field tests.